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Memorial Day Sale

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Memorial Day Sale

UP TO 60% OFF

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Frequently Asked Questions

Find quick answers to the most common questions about orders, shipping, returns, and our products.

Can't find what you're looking for? Reach out to our support team at sales@indianmotorcyclejacket.com and we'll get back to you within 1–2 business days.
Orders
How do I place an order?

Placing an order is simple. Browse our collection, select your preferred jacket and size, click "Add to Cart," and proceed to checkout. Enter your shipping and payment details, review your order, and confirm. You will receive an email confirmation immediately after placing your order.

Can I modify or cancel my order after placing it?

If you need to modify or cancel your order, please contact us at sales@indianmotorcyclejacket.com as soon as possible. Once an order has been processed or shipped, we may not be able to make changes, but we will do our best to help.

Do I need to create an account to place an order?

No, you can check out as a guest. However, creating an account allows you to track orders, save addresses for faster checkout, and view your order history.

What payment methods do you accept?

We accept all major credit and debit cards (Visa, Mastercard, American Express, Discover), PayPal, and other secure payment options at checkout. All transactions are processed through encrypted, PCI-compliant gateways.

Shipping & Delivery
How much does shipping cost?

We offer FREE worldwide shipping on all orders, with no minimum purchase required.

How long will it take to receive my order?

Orders are processed within 1–3 business days after payment confirmation. Once shipped, delivery typically takes 5–8 business days, depending on your location and local customs procedures for international orders.

Do you ship internationally?

Yes! We ship to over 100 countries worldwide. Please note that international delivery times may vary depending on your country's customs and import regulations.

How can I track my order?

Once your order has been shipped, you will receive an email containing your tracking number and a link to follow your package's journey. If you don't see the email, please check your spam folder or contact us at sales@indianmotorcyclejacket.com.

Will I have to pay customs or import duties?

For international orders, customs duties or import taxes may apply depending on your country's regulations. These fees are the responsibility of the buyer and are not included in the product price or shipping cost.

Returns & Refunds
What is your return policy?

We offer a 30-day return policy. Items must be returned in unused, unworn condition with all original tags and packaging intact. Please see our full Refund Policy for details.

How do I start a return?

To initiate a return, email us at sales@indianmotorcyclejacket.com with your order number and reason for return. Our team will send you the return instructions within 2 business days.

When will I receive my refund?

Once we receive and inspect your return, your refund will be processed to your original payment method within 5 business days. Please note that your bank or card issuer may take additional time to reflect the refund in your account.

Can I exchange my item for a different size or color?

Yes! If you'd like to exchange your item, please contact us. Exchanges are subject to product availability. If the requested item is unavailable, we'll issue a full refund instead.

What if my item arrives damaged or defective?

We're sorry to hear that! Please contact us immediately at sales@indianmotorcyclejacket.com with photos of the damage and your order number. We will cover all return shipping costs and send a replacement or issue a full refund at no charge to you.

Products & Sizing
How do I choose the right size?

Each product page includes a detailed size chart with measurements. We recommend measuring yourself and comparing with the chart for the most accurate fit. If you're between sizes or unsure, feel free to contact us — our team will be happy to help.

Are your jackets genuine leather?

Yes, our jackets are crafted from high-quality genuine leather. Specific material details for each jacket are listed on the respective product page.

How do I care for my leather jacket?

To keep your jacket in top condition:

  • Avoid direct sunlight and heat for prolonged periods
  • Wipe with a soft, dry cloth to remove dust
  • Use a leather conditioner every few months
  • Store on a wide hanger in a cool, dry place
  • Avoid washing machines and dryers
Do you offer custom or wholesale orders?

Yes! For wholesale, bulk, or custom orders, please reach out to us at sales@indianmotorcyclejacket.com with your requirements. We offer special pricing for bulk orders.

Account & Security
Is my personal and payment information secure?

Absolutely. Our website uses SSL encryption to protect your personal and payment information. We do not store your credit card details on our servers; all transactions are processed through secure third-party payment gateways. See our Privacy Policy for more details.

I forgot my password. How can I reset it?

Click on the account icon at the top of the page, then select "Forgot Password." Enter your email address and we'll send you a link to reset your password.

How do I unsubscribe from marketing emails?

You can unsubscribe at any time by clicking the "unsubscribe" link at the bottom of any marketing email, or by contacting us at sales@indianmotorcyclejacket.com.

Still Have Questions?

Our support team is here to help. Email us at and we'll respond within 1–2 business days.

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